How can we help?
Email [SUPPORT EMAIL] and include your shop name and what you were doing when the problem happened. Support hours: [SUPPORT HOURS AND TIME ZONE].
Use “Reset your password” on the sign-in page and we’ll email you a link. If your shop’s subscription has lapsed, nobody can sign in until it is current again; your work all stays there.
Open the site on your phone, add it to the home screen, and it opens full-screen and stays signed in.
Administrators see everything. Staff see their own work. Ask your shop’s administrator if you can’t see something you need.
Only an administrator can set up or change billing for a shop. See Pricing for plans.
Stitch and Co exports invoiced work as the CSV Xero expects; every export is archived in Vault.
Email [SUPPORT EMAIL], or book a demo if you’re not a customer yet.